What's your response time for Shamokin Dam emergencies?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Shamokin Dam the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active PA contractor license and full insurance coverage, and we'll provide proof of both on request β most Shamokin Dam customers ask, and we expect that.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first β we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Shamokin Dam, PA and provide the photo documentation and scope reports they need to process claims efficiently.
How long does a full roof replacement take?+
Most residential replacements in Shamokin Dam take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
Our Shamokin Dam crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems β we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Yes β we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Shamokin Dam with a written report and photos β useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve areas outside Shamokin Dam too?+
Beyond Shamokin Dam, our crews regularly service the surrounding Shamokin Dam, PA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
